Frequently asked questions

Below you'll find the answers to the question we've asked the most about Cluster Clear Events

We provide high-quality photo booth services for various events and occasions, including weddings, corporate events, parties, and more. Our services include unlimited photo sessions, instant prints, props, and a professional attendant. Moreover, we provide customize setups all over UAE.

Our photo booth is easy to use! Guests can step towards, choose their props, and strike a pose. Our professional attendant will assist with the process, ensuring everyone gets their perfect shots. The photos are then instantly printed for guests to keep as a memorable keepsake.

Our packages typically include unlimited photo sessions, customized digital photo Frames, a wide selection of props, instant prints, digital copies of all photos, and a friendly attendant to assist guests. We also offer options for personalized backdrops and photo booth branding.

 Yes, you can! We offer customizable templates to match the theme of your event. Whether it’s a wedding, birthday, or corporate event, we can design the prints to include event details, logos, or any other personalized elements you prefer.

Our photo booth requires an area of approximately 3×3 SQM. We also need access to a power outlet. If space is a concern, please let us know, and we’ll do our best to accommodate your venue’s layout.

Yes, our photo booth can be set up outdoors, provided there is adequate shelter to protect the equipment from direct sunlight, rain, or any other adverse weather conditions. Please inform us in advance if you plan to have the booth outdoors.

We recommend booking our services as early as possible to ensure availability for your desired date. Popular dates, especially during wedding and holiday seasons, tend to get booked quickly

Yes, our attendants are trained professionals who will set up the booth, assist guests during the event, and ensure everything runs smoothly. They are knowledgeable about the equipment and can troubleshoot any issues that may arise.

We cater to a wide range of events, including weddings, birthday parties, corporate events, holiday parties, reunions, and more. No event is too big or too small for our photo booth services.

Absolutely! If you have any special requests, such as specific props, themed backdrops, or additional customization options, please let us know during the booking process. We are more than happy to accommodate your requests and make your photo booth experience unique and memorable.

Yes, certainly, you can extend.

  1. What is the photo booth rental duration?
    • Photo booth booking package starts from 02 hours for Abu Dhabi City.
    • We require minimum 03 hours booking for (Al Ain, Dubai, Sharjah, RAK, Ummul Quwain, Fujairah)
  2. Can I customize the rental duration?
  • Yes, customer can always extend rental duration. We charge on hourly basis.
  1. How can I extend the rental hours during the event?
    • Cluster Clear Events Photo booth provide a seamless process for customers to extend their booking on-site, ensuring a hassle-free experience and encouraging spontaneous extensions.
  • How are transportation charges calculated for photo booth bookings?

Transportation charges are calculated based on the distance from our location to your event venue. Rates vary for locations outside Abu Dhabi, suburban areas, outskirts, and other Emirates.

  • Can you provide an estimate of transportation charges to my specific location?
  • Certainly! To get an accurate quote, please share your event venue’s address with us. Transportation charges depend on the distance and location within or outside Abu Dhabi.
  • Are transportation charges different for events in suburban areas and outskirts compared to the city center?

Yes, transportation charges vary based on the event location. Suburban areas and outskirts, along with other Emirates, may have different transportation rates due to increased distance. ,email: , or our website. We will discuss your event details, confirm our availability, and guide you through the booking process. A deposit is required to secure your date.

Yes, a deposit is usually required to secure your booking date. The deposit amount and payment details will be provided to you during the booking process. Please note that your date will be officially reserved only upon receipt of the deposit.

 Certainly! We understand that event details can change. If you need to make any changes to your booking, such as the event date or package details, please let us know as soon as possible. We will do our best to accommodate your requests, depending on our availability.

Once your booking is confirmed, we will work closely with you to finalize all the necessary details for your event. This includes customizing the photo booth template, discussing backdrop options (if applicable), and coordinating logistics for the day of the event. Our goal is to ensure everything is perfect and tailored to your preferences.

Yes, we provide on-site support throughout your event. A professional attendant will be present to set up the photo booth, assist guests, ensure smooth operation, and handle any technical issues that may arise. You can enjoy your event with peace of mind, knowing that our team is there to take care of the photo booth experience.

Absolutely! We will provide you with a sample of the customized photo booth template for your approval before the event. If you have any specific design elements or themes in mind, please let us know, and we will incorporate them into the template. Your satisfaction is our priority.

Our cancellation policy is designed to be fair to both parties. If you need to cancel your booking, please inform us as soon as possible. The terms and conditions regarding cancellations, including refund policies, will be clearly outlined in our booking agreement. We recommend reviewing this information carefully before confirming your booking.

There is typically no limit to the number of photos your guests can take during the event. We do offer unlimited photo sessions, allowing your guests to capture as many memories as they wish. However, number of provided prints depends upon cartridge availability on the spot. Customer must clear required number of prints while booking. Everyone can have fun posing and taking photos throughout the duration of the event (soft copies/digital photos are free of charge).

  • Is there a flat fee for transportation, or does it vary for different locations?

There is no flat fee for transportation. Charges are calculated individually for each event based on the specific location, considering factors like distance and accessibility.

  • Can you explain the process for determining transportation charges?

Transportation charges are determined by the distance between our location and your event venue. Additional factors, such as tolls or specific location challenges, might also influence the final cost.

  • Do you provide transportation services for events in all Emirates?
  • Yes, we offer transportation services for photo booth bookings in all Emirates. Please share your event details, and we will provide you with the applicable transportation charges for your specific location.
  • How can I get an accurate quote for transportation charges for my event?

 To receive a precise quote, kindly provide us with your event venue’s complete address, including the Emirate and any specific landmarks. This information will help us calculate the transportation charges tailored to your event location.